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Terms of Service

Last Updated: October 1, 2026

1. Agreement to Terms

PNTA.io is a service provided by no idea OÜ, Sepapaja tn 6, 15551 Tallinn, Harju Maakond, Estonia, VAT: EE102573422 ("PNTA," "we," "us," or "our").

By accessing or using PNTA.io ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

PNTA provides a push notification service for developers, enabling delivery of notifications to iOS, Android, Flutter, and React Native applications. The Service includes APIs, SDKs, a dashboard for notification management, analytics, logging, and related tools.

3. Account Registration

To use the Service, you must:

  • Create an account with accurate and complete information
  • Maintain the security of your account credentials
  • Promptly notify us of any unauthorized access
  • Be at least 18 years of age

You are responsible for all activities that occur under your account.

4. Acceptable Use

You agree NOT to use the Service to:

  • Send spam, unsolicited messages, or malicious content
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights of others
  • Transmit viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service's integrity
  • Collect user data without proper consent
  • Send notifications containing illegal, harmful, or deceptive content

4.1 Prohibited Applications

You may not use the Service in connection with applications that involve:

  • Illegal gambling or betting
  • Adult or sexually explicit content
  • Excessively violent or graphic material
  • Hate speech or discrimination
  • Pirated or unauthorized copyrighted content
  • Tobacco, e-cigarettes, or vaping products
  • Firearms or weapons sales
  • Any products or services illegal in the applicable jurisdiction

5. API Keys and Security

  • API keys are confidential and must be protected
  • You are responsible for all activity associated with your API keys
  • Compromised keys must be revoked immediately
  • We reserve the right to revoke keys that violate these Terms

6. Pricing and Payment

6.1 Plans

  • Free: $0/month - 1 project, 1 topic, 1-day log retention
  • Pro: $20/month - Unlimited projects and topics, 3-day log retention
  • Enterprise: Custom pricing with flexible data retention

6.2 Billing

  • Payments are processed securely through Stripe
  • Pro and Enterprise plans are billed monthly in advance
  • All fees are non-refundable except as required by law

6.3 Changes to Pricing

We may modify pricing with 30 days' notice. Continued use after price changes constitutes acceptance.

7. Service Level and Availability

  • We strive to maintain high availability but do not guarantee uninterrupted service
  • Scheduled maintenance will be communicated in advance when possible
  • We are not liable for downtime caused by factors beyond our control
  • Delivery of notifications depends on third parties we do not control, including Apple Push Notification service, Firebase Cloud Messaging, device manufacturers, operating systems, and network operators. We do not guarantee that any notification will be delivered, delivered on time, or delivered only once
  • The Service is not designed for, and must not be relied on for, emergency, medical, safety-critical, or other time-critical communications where a failed, delayed, or duplicated notification could lead to death, personal injury, or significant loss

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we handle personal data.

8.1 Your Data

  • You retain ownership of all data you submit to the Service
  • You grant us a license to process your data solely to provide the Service
  • You are responsible for obtaining proper consent from your end users
  • Where the data you submit includes personal data of your end users (such as device tokens), you are the controller of that data and we process it only on your behalf and on your instructions, as your processor
  • You are solely responsible for the content of your notifications, for the accuracy and lawfulness of the data you submit, and for having a valid legal basis to submit it
  • You are responsible for keeping your own copies of your data. We are not liable for any loss or deletion of data stored in the Service

8.2 Children's Privacy (COPPA Compliance)

If your application is directed at children under 13 or you have actual knowledge that users are under 13:

  • You must obtain verifiable parental consent before collecting push notification tokens or personal information
  • Notifications must be reasonably related to the content and purpose of your application
  • You must comply with the Children's Online Privacy Protection Act (COPPA) and equivalent laws

8.3 End User Consent

You are solely responsible for:

  • Obtaining all necessary consents from your end users for push notifications
  • Respecting device-level privacy settings (such as "Limit Ad Tracking" or notification permissions)
  • Providing clear opt-out mechanisms for your users
  • Complying with GDPR, CCPA, and other applicable privacy regulations

8.4 Data Retention

  • Log data is retained according to your plan tier
  • Account data is retained until you request deletion

9. Intellectual Property

  • PNTA and its logos are trademarks of PNTA.io
  • The Service, including all software, APIs, and documentation, is our proprietary property
  • You may not copy, modify, or reverse engineer any part of the Service

10. Third-Party Services

The Service integrates with third-party platforms (FlutterFlow, n8n, Supabase, etc.). Your use of these integrations is subject to their respective terms and policies.

11. Disclaimer of Warranties and Limitation of Liability

11.1 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • THE SERVICE, INCLUDING ALL APIS, SDKS, DOCUMENTATION, AND INTEGRATIONS, IS PROVIDED "AS IS" AND "AS AVAILABLE", AT YOUR OWN RISK, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY
  • WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT
  • WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT NOTIFICATIONS WILL BE DELIVERED, OR THAT DATA WILL NOT BE LOST
  • FREE PLANS AND ANY FEATURES MARKED AS BETA, PREVIEW, OR EXPERIMENTAL ARE PROVIDED WITHOUT ANY COMMITMENT AND MAY BE CHANGED OR WITHDRAWN AT ANY TIME

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES
  • WE ARE NOT LIABLE FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, CUSTOMERS, GOODWILL, OR ANTICIPATED SAVINGS, OR FOR ANY LOSS OR CORRUPTION OF DATA, WHETHER DIRECT OR INDIRECT
  • WE ARE NOT LIABLE FOR NOTIFICATIONS THAT ARE NOT DELIVERED, ARE DELAYED, ARE DUPLICATED, OR ARE DELIVERED TO THE WRONG RECIPIENT, FOR THE CONTENT OF YOUR NOTIFICATIONS, OR FOR THE ACTS OR OMISSIONS OF THIRD-PARTY PLATFORMS AND SERVICES
  • WE ARE NOT LIABLE FOR UNAUTHORIZED ACCESS RESULTING FROM YOUR FAILURE TO PROTECT YOUR ACCOUNT CREDENTIALS OR API KEYS
  • WE HAVE NO LIABILITY TO YOU FOR ANY DAMAGES, LOSSES, OR COSTS OF ANY KIND ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS
  • THESE LIMITATIONS APPLY TO ALL CLAIMS, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES

11.3 What We Do Not Exclude

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for damage caused intentionally or through gross negligence. If you use the Service as a consumer, nothing in these Terms affects the mandatory rights you have under the consumer protection laws of your country of residence. In those cases our liability is limited to the smallest extent the law allows.

The fees for the Service reflect this allocation of risk. You must notify us of any claim within 6 months of becoming aware of the event giving rise to it, unless applicable law gives you a longer period that cannot be shortened.

12. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless PNTA, its affiliates, officers, directors, employees, and contractors from any claims, damages, losses, fines, penalties, and costs (including reasonable legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any law or any third-party rights
  • Content you transmit through the Service
  • Claims brought by your end users or by recipients of your notifications
  • Your failure to obtain the consents or to have the legal basis required to send notifications or to process your end users' data

13. Termination

13.1 By You

You may terminate your account at any time through your account settings or by contacting us.

13.2 By Us

We may suspend or terminate your access if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Fail to pay applicable fees
  • Use the Service in a way that creates a security, legal, or operational risk for us or for other users

We may also terminate your account or stop providing the Service for any reason with 30 days' notice.

Upon termination, your right to use the Service ceases immediately and we may delete your data. We are not liable to you or to any third party for suspension or termination carried out in accordance with these Terms.

13.3 Survival

Sections 9, 11, 12, 18, and any other provisions that by their nature should survive, continue to apply after termination.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Service. Continued use after changes constitutes acceptance.

15. Service Modifications

We reserve the right to:

  • Modify, update, or discontinue any part of the Service at any time
  • Change the form, features, or nature of the Service without prior notice
  • Temporarily or permanently suspend access to the Service

We will make reasonable efforts to notify you of significant changes, but are not obligated to do so.

16. Export Controls and Sanctions

You represent and warrant that:

  • You are not located in a country subject to trade sanctions or embargoes
  • You are not on any restricted party lists maintained by applicable authorities
  • You will not use the Service in violation of any export control laws or sanctions

17. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or telecommunications failures, or other force majeure events.

18. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Estonia, excluding its conflict of law rules. Any disputes arising out of or relating to these Terms or the Service shall be resolved exclusively in Harju County Court in Tallinn, Estonia.

If you use the Service as a consumer, this choice of law and court does not deprive you of the protection of the mandatory laws of your country of residence, and you may also bring proceedings in the courts of that country.

19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and PNTA regarding the Service.

21. Contact Us

For questions about these Terms, please contact us at:

Email: [email protected]

Website: https://www.pnta.io